WELIT INDUSTRIES // TECHNICAL SUPPORT
LET'S GET
YOU LIT.
HAVING AN ISSUE? START HERE.
We've put together the most common troubleshooting steps for our lighting systems. Follow the steps below to help isolate the issue.
We've put together the most common troubleshooting steps for our lighting systems. Follow the steps below to help isolate the issue.
FIND YOUR ISSUE
DIAGNOSTIC CENTER
FIND THE
FIND THE
PROBLEM.
FIX THE RIDE.
01
ROCK LIGHTS
NOT CORRECT
COLOR?
If your rock lights aren't displaying
the correct color, isolate the splitter
and light connections first.
TROUBLESHOOTING STEPS
01
Unplug the splitter from the controller
and connect the light directly.
02
If the light is working, proceed by
connecting the lights until the kit
malfunctions.
02
BLUETOOTH
NOT CONNECTING
TO YOUR PHONE?
If your phone isn't connecting to the
Bluetooth controller, restart the phone
and controller connection.
TROUBLESHOOTING STEPS
01
Restart your phone.
02
While restarting, pull the inline fuse
to the controller.
03
Make sure you are connecting through
the
BLEDIM APP OR LEDSHOW APP
and not through your phone's
normal Bluetooth settings.
03
ROCK LIGHTS
NOT
ACTIVATING?
Start by checking the inline fuse and
isolating the splitter from the controller.
TROUBLESHOOTING STEPS
01
Check the inline fuse on the
Bluetooth controller.
02
Unplug the splitter.
03
Check the light directly to rule out
a bad splitter.
04
APP WORKS
BUT REMOTE
DOESN'T?
If the app works but the remote does not,
check the batteries and re-pair the remote
using the controller.
TROUBLESHOOTING STEPS
01
Check the remote batteries.
02
Pull the fuse.
03
Hold down the green power button.
04
Place the fuse back in while holding
the green power button for an additional
5 seconds.
05
The lights should blink if the
pairing was successful.
STILL HAVING TROUBLE?
WE'VE GOT
YOUR BACK.
If the troubleshooting steps above don't solve
the issue, reach out to WeLit Industries and
we'll help you figure out what's going on.
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