CHANGES TO THIS POLICY.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

HOW WE COLLECT AND USE YOUR INFORMATION.

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services.

Information We Collect Directly From You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions and other information used for account security purposes.
• Customer support information including information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data").

This may include device information, browser information, network connection information, your IP address and other information regarding your interaction with the Services.

Information We Obtain From Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf.

• Companies who support our Site and Services, such as Shopify.
• Our payment processors.
• Third parties using tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

HOW WE USE YOUR INFORMATION.

Providing Products & Services

We use your personal information to provide you with the Services, including processing payments, fulfilling orders, sending notifications related to your account and purchases, managing your account, arranging shipping, and facilitating returns and exchanges.

Marketing & Advertising

We may use your personal information for marketing and promotional purposes, including email, text message or postal communications and advertising for products or services.

Security & Fraud Prevention

We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.

Communicating With You & Service Improvement

We use your personal information to provide customer support and improve our Services.

COOKIES.

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and Services, remember actions and preferences, run analytics and better understand interaction with our Services.

We may also permit third parties and service providers to use Cookies on our Site to better tailor services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls.

HOW WE DISCLOSE PERSONAL INFORMATION.

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy.

• Vendors and third parties who perform services on our behalf.
• Business and marketing partners.
• When you direct, request or otherwise consent to disclosure.
• Affiliates or otherwise within our corporate group.
• In connection with business transactions or applicable legal obligations.

Information Categories

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

We have "sold" and "shared" personal information over the preceding 12 months for advertising and marketing activities, including identifiers, commercial information and Usage Data, as described in the Privacy Policy.

THIRD PARTY WEBSITES & LINKS.

Our Site may provide links to websites or other online platforms operated by third parties.

If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on them.

CHILDREN'S DATA.

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

SECURITY & RETENTION.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security."

Any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, including whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.

YOUR RIGHTS.

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.

• Right to Access / Know: Request access to personal information we hold about you.
• Right to Delete: Request deletion of personal information we maintain about you.
• Right to Correct: Request correction of inaccurate personal information.
• Right of Portability: Receive a copy of personal information we hold and request transfer in certain circumstances.
• Restriction of Processing: Ask us to stop or restrict processing.
• Withdrawal of Consent: Withdraw consent where processing relies on consent.
• Appeal: Appeal a decision if we decline to process your request.
• Managing Communication Preferences: Opt out of promotional emails using the unsubscribe option provided in those emails.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity before providing a substantive response.

We will respond to your request in a timely manner as required under applicable law.

COMPLAINTS.

If you have complaints about how we process your personal information, please contact us using the contact details provided in the Privacy Policy.

Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

INTERNATIONAL USERS.

We may transfer, store and process your personal information outside the country you live in.

Your personal information may also be processed by staff and third-party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant competent authority of the UK, unless the transfer is to a country determined to provide an adequate level of protection.